Terms of Service

You must be at least 18 years old and able to form a legally binding contract to use the Services. If you use the Services on behalf of a business or entity, you represent that you have authority to bind that entity to these Terms, and “you” refers to that entity.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must notify us immediately of any unauthorized use. We may suspend or terminate accounts that violate these Terms or that we reasonably suspect of fraudulent, abusive, or unlawful activity.

Access to playbooks and premium features is sold on a subscription basis (monthly or annual) processed through our payment provider, Stripe, Inc. By subscribing, you authorize us and Stripe to charge your payment method the then-current fees (plus applicable taxes) on a recurring basis until you cancel.

Auto-renewal. Subscriptions automatically renew at the end of each billing cycle at the then-current rate. You may cancel at any time from your account settings; cancellation takes effect at the end of the current paid period and you will retain access until that date.

Price changes. We may change subscription fees with at least thirty (30) days’ prior notice. Continued use after the effective date constitutes acceptance of the new price.

Taxes. Fees are exclusive of sales, use, VAT, GST, and similar taxes, which are your responsibility unless we are required by law to collect them.

Because the Services consist of immediately accessible digital content, all purchases are final and non-refundable except where required by applicable law. If you believe a charge was made in error, contact support@prostudioos.com within fourteen (14) days. Chargebacks initiated without first contacting support may result in immediate account termination.

Subject to your active subscription and compliance with these Terms, ProStudio OS grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the playbooks, videos, audio, documents, templates, guides, and other materials (the “Content”) solely to operate your own studio, camp, class, or event at the physical locations you own or operate.

You may not: (a) redistribute, resell, sublicense, share, or publicly post the Content; (b) use the Content to train any machine-learning or AI model; (c) remove or obscure copyright, trademark, or proprietary notices; (d) use the Content at locations or businesses not owned or operated by you; (e) share account credentials; (f) reverse-engineer, scrape, or systematically download the Content for archival or redistribution; or (g) use the Content to create a competing product.

All right, title, and interest in and to the Content and the Services remain the exclusive property of ProStudio OS and its licensors. No rights are granted other than those expressly stated in these Terms.

You agree not to:

• violate any law, regulation, or third-party right;
• upload malware or interfere with the Services’ security or operation;
• probe, scan, or test the vulnerability of any system without authorization;
• attempt to gain unauthorized access to any account, server, or network;
• use bots, scrapers, or automated means to access the Services except via documented APIs;
• impersonate any person or misrepresent your affiliation;
• harass, threaten, or harm other users or our staff.

If you submit feedback, suggestions, testimonials, or other content to us, you grant ProStudio OS a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, and display that content for any lawful business purpose, including marketing. You represent you own or have all necessary rights to the content you submit.

The Services rely on third-party providers, including Stripe (payments), Supabase (infrastructure), Vimeo (video hosting), and others. Your use of those services may be subject to their own terms. We are not responsible for third-party services or content.

We respect intellectual property rights. If you believe Content on the Services infringes your copyright, send a notice compliant with 17 U.S.C. § 512(c) to our DMCA agent at dmca@prostudioos.com including: (i) your signature; (ii) identification of the copyrighted work; (iii) identification of the allegedly infringing material with sufficient detail to locate it; (iv) your contact information; (v) a good-faith statement; and (vi) a statement under penalty of perjury that you are authorized to act. We may terminate repeat infringers.

THE SERVICES AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Services will be uninterrupted, error-free, or secure, or that defects will be corrected. You are solely responsible for the operation of your business and for evaluating the suitability of the Content for your circumstances, including safety, supervision, insurance, and regulatory requirements.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PROSTUDIO OS, ITS AFFILIATES, OFFICERS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO PROSTUDIO OS IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

You agree to defend, indemnify, and hold harmless ProStudio OS and its affiliates, officers, employees, and licensors from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your breach of these Terms; (b) your use of the Services or Content; (c) your operation of any program, event, or business; or (d) your violation of any law or third-party right.

We may suspend or terminate your access at any time, with or without notice, for any reason, including breach of these Terms. Upon termination, your license to the Content immediately ends and you must cease all use. Sections that by their nature should survive termination will survive, including Sections 4 (License restrictions), 6 (Submissions), 9 (Disclaimers), 10 (Liability), 11 (Indemnification), and 13 (Disputes).

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Binding arbitration. Any dispute arising out of or relating to these Terms or the Services will be resolved by final and binding arbitration administered by JAMS under its Streamlined Arbitration Rules, in the English language, in Wilmington, Delaware (or by video conference at the arbitrator’s discretion). Judgment on the award may be entered in any court of competent jurisdiction.

Class action waiver. You and ProStudio OS agree that any proceedings will be conducted only on an individual basis and not as a class, consolidated, or representative action.

Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction for infringement of intellectual property rights.

We may update these Terms from time to time. If we make material changes, we will notify you by email or in-app notice at least thirty (30) days before the changes take effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.

These Terms, together with the Privacy Policy and any order form, constitute the entire agreement between the parties and supersede all prior agreements on the same subject. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign without restriction. Notices to ProStudio OS must be sent to legal@prostudioos.com.

Questions about these Terms? Contact us at legal@prostudioos.com.